Terms of Service
1. Acceptance of Terms
Welcome to Hall of Fans. These Terms of Service ("Terms") govern your access to and use of the Hall of Fans web app, website, mobile applications, and all associated services, features, content, and functionality (collectively, the "Services"). By creating an account or using the Services in any way, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Services.
These Terms are an agreement between you and Hall of Fans, Inc., a Delaware corporation ("Hall of Fans," "we," "us," or "our"), wherever you live.
We may modify these Terms. We will notify you of material changes through the Services or by email before they take effect, and where required we will ask you to accept the new Terms. If you do not agree to modified Terms, you must stop using the Services and may delete your account.
PLEASE READ SECTION 12 CAREFULLY. IF YOU LIVE IN THE UNITED STATES, IT CONTAINS AN ARBITRATION AGREEMENT AND CLASS ACTION WAIVER THAT AFFECT YOUR LEGAL RIGHTS.
2. Eligibility and Account Registration
You must be at least 18 years old to create an account and use the Services. You may register with an email address and password or, where we offer it, with a Google, Apple, or Facebook account. You agree to give accurate information, including your date of birth, and to keep it accurate. You may hold only one account.
You are responsible for keeping your sign-in details confidential and for all activity under your account. Notify us immediately at support@halloffans.net if you become aware of any unauthorized use of your account.
2.1 Suspension, Termination, and Account Deletion
We may suspend or terminate your account if we reasonably believe you have violated these Terms, engaged in fraudulent or illegal activity, or acted in a way that harms Hall of Fans, other fans, or our partners. Where practical and lawful, we will tell you the reason. You may delete your account at any time in the app (Profile, Settings, Delete Account); deletion is immediate and cannot be undone, as described in the Privacy Policy.
3. Permitted Use and License
Subject to these Terms, Hall of Fans grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services on a compatible device or web browser for your own personal, non-commercial purposes.
You may not, except as expressly permitted by applicable law:
- copy, modify, or create derivative works based on the Services or any content within them;
- sell, transfer, sublicense, rent, or lend the Services or your account;
- reverse engineer, decompile, or attempt to derive the source code of the Services;
- use the Services in a way that could disable, overburden, or impair them;
- circumvent any technical measure that protects the Services;
- use bots, scripts, scrapers, or other automated tools to access the Services without our written consent;
- use the Services for any commercial purpose we have not authorized.
4. Fan Engagement Features
The Services let you check in to games (in person at the stadium, at a public viewing, or by streaming), collect player cards and event cubes, open card packs, earn Loyalty Points and Chispas, make hot takes, appear on leaderboards, and post and chat with other fans.
4.1 Check-Ins and Location
An in-person check-in requires your device's location, used as described in the Privacy Policy. You agree to check in honestly, only for games you are actually attending or watching as you declare. Any attempt to manipulate, falsify, or simulate your location, or to check in to a game you are not attending, violates these Terms.
4.2 Collectibles and Points
Player cards, event cubes, card packs, badges, Loyalty Points, Chispas, and other items in the Services ("Collectibles and Points") are features of the Services, licensed to you, not sold. They have no cash value, cannot be exchanged for money, and cannot be transferred, sold, or traded outside the Services. We may change, rebalance, or discontinue any of them, with reasonable advance notice where practical.
4.3 Nothing Is Sold in the Services
The Services are free. We do not currently sell any digital items, subscriptions, or currency in the Services. If we ever offer paid features, the price and terms will be shown before you pay, and payments in the Android and iOS apps will follow the app store's rules.
4.4 Prizes and Promotions
We or a club may offer prizes, merchandise, or experiences to fans, for example based on leaderboard standing. Each promotion will have its own rules, which will prevail over these Terms for that promotion.
4.5 Leaderboards and Public Profiles
Your handle, avatar or profile photo, leaderboard position, and public achievements are visible to other fans and may be shown at live events where leaderboards are displayed.
5. Clubs, Leagues, and Players
Club, league, and player names, logos, and other marks belong to their owners. Their appearance in the Services does not mean that any club, league, or player sponsors, endorses, or is affiliated with Hall of Fans, unless we say so expressly.
6. User Content
You are responsible for the posts, hot takes, chat messages, reactions, cube answers, photos, videos, profile photos, custom emojis, subhall names, reports, and other content you submit ("User Content"). You confirm that you own it or have all the rights needed to submit it, that it does not infringe anyone's rights, and that it complies with these Terms and the law.
You keep ownership of your User Content. You grant Hall of Fans a non-exclusive, worldwide, royalty-free license to host, store, reproduce, display, and adapt your User Content only as needed to operate, provide, and improve the Services. This license ends when you delete the User Content or your account, except for copies kept in backups for a limited time, content other fans have already reacted to or reported while we review it, and records we must keep under the Privacy Policy.
6.1 Prohibited Content and Conduct
You agree not to submit or engage in:
- content that is defamatory, harassing, threatening, abusive, hateful, or discriminatory on the basis of race, ethnicity, religion, gender, gender identity, disability, sexual orientation, or any other protected characteristic;
- content that promotes, glorifies, or facilitates violence, terrorism, or criminal activity;
- nudity or sexual content of any kind, and any content that sexualizes minors;
- photos or videos of other people, especially minors, in which they can be recognized, without their permission (or their parent's or guardian's permission for a minor);
- content that infringes anyone's intellectual property, privacy, or publicity rights;
- collecting, scraping, or storing other fans' personal information;
- impersonating any person, club, or entity;
- spam, unsolicited commercial messages, or deceptive content;
- cheating, location spoofing, or manipulation of check-ins, points, or other engagement data;
- any content or conduct that violates applicable law or these Terms.
6.2 Moderation
We may review, hide, or remove any User Content and suspend or terminate accounts that violate these Terms. We use an automatic filter for blocked terms, reports from fans (content reported by three different fans is hidden until our staff decide), and human review by our staff; uploaded emoji pictures are reviewed before other fans can see them. You can report content and block other fans in the app. We are not obligated to monitor all User Content, and we are not responsible for User Content posted by others.
7. Fair Play
Hall of Fans is built on real attendance and honest participation. Cheating includes:
- using modified, unofficial, or unauthorized software to interact with the Services;
- using location spoofing or GPS manipulation tools;
- operating more than one account;
- buying, selling, or transferring accounts or Collectibles and Points;
- exploiting bugs or unintended behavior to gain an advantage;
- any other manipulation of check-ins, leaderboards, or engagement data.
To detect cheating, we check, among other things, whether your device reports a simulated location, how far a check-in is from the venue, and whether check-ins are consistent with each other in time and place. We may refuse check-ins, remove Collectibles and Points obtained by cheating, and suspend or terminate accounts involved.
8. Events
Hall of Fans may organize or take part in in-person and online fan events ("Events"). If you register for or attend an Event, you agree to follow the rules communicated to you for it. At in-person Events, Hall of Fans may photograph or film the venue and the audience to report on and promote the Event and the Services; we will tell you at the Event and you may ask not to be featured. Events may change or be cancelled; we will make reasonable efforts to notify you in advance.
9. Intellectual Property
Hall of Fans and its licensors own all intellectual property in the Services, including the software, design, graphics, card art, avatar assets, stickers, Collectibles, trademarks, and associated content. Nothing in these Terms transfers any ownership to you. You may not use Hall of Fans names, logos, or branding without our prior written consent.
If you believe content in the Services infringes your copyright, write to legal@halloffans.net with a description of the work, where it appears in the Services, your contact details, and a statement that you believe in good faith that the use is not authorized. We will review the notice and remove infringing content where appropriate.
10. Disclaimers and Limitation of Liability
To the maximum extent permitted by applicable law, the Services are provided "as is" and "as available" without warranty of any kind, and Hall of Fans disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement. Hall of Fans does not warrant that the Services will be uninterrupted, error-free, or secure.
To the maximum extent permitted by applicable law, Hall of Fans and its officers, directors, employees, agents, and licensors will not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including loss of profits, data, or goodwill, arising out of or relating to your use of or inability to use the Services.
To the maximum extent permitted by applicable law, Hall of Fans's total liability to you for all claims arising out of or relating to these Terms or the Services will not exceed the greater of (a) the amount you paid to Hall of Fans in the twelve months before the claim, or (b) one hundred U.S. dollars (USD 100.00).
Nothing in these Terms limits rights you have under mandatory consumer protection law, including, for fans in Mexico, the Federal Consumer Protection Law (Ley Federal de Protección al Consumidor).
11. Governing Law
These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law rules, except that if you live in Mexico or another country whose mandatory consumer protection laws give you the right to the protection of your local law and courts, those protections still apply to you.
12. Dispute Resolution
12.1 Informal Resolution (all users)
Before starting any formal proceeding, contact us at legal@halloffans.net with a written description of the dispute, the relief you seek, and your contact information. We will try to resolve it informally within 45 days.
12.2 Arbitration (United States users only)
If you live in the United States and informal resolution fails, any dispute arising out of or relating to these Terms or the Services will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The arbitration will be conducted in English by a single arbitrator. You and Hall of Fans each waive the right to a jury trial and to take part in a class action, class-wide arbitration, or representative proceeding. Either party may instead bring an individual claim in small claims court. You may opt out of this Section 12.2 by writing to legal@halloffans.net within 30 days of creating your account, with your name, your handle, and a clear statement that you opt out.
12.3 Courts
Claims not subject to arbitration may be brought in the state and federal courts located in New Castle County, Delaware. If you live in Mexico, you may also file a complaint with the Federal Consumer Protection Agency (PROFECO) or bring a claim before the competent courts where mandatory Mexican law gives you that right.
13. General Provisions
13.1 Entire Agreement
These Terms, together with the Privacy Policy and any feature, promotion, or Event rules, are the entire agreement between you and Hall of Fans about the Services.
13.2 Language
These Terms are available in Spanish and English. For users in Mexico, the Spanish version prevails if the two differ.
13.3 Severability
If any provision of these Terms is found invalid or unenforceable, it will be enforced to the maximum extent permissible and the remaining provisions will remain in effect.
13.4 No Waiver
Our failure to enforce any provision is not a waiver of it.
13.5 Assignment
You may not assign your rights or obligations under these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets, with notice to you.
13.6 Force Majeure
Neither party is liable for delay or failure caused by events beyond its reasonable control, including natural disasters, government actions, network or infrastructure failures, or civil disturbances.
13.7 Contact
Hall of Fans, Inc., c/o Harbor Business Compliance Corporation, 2915 Ogletown Road, Newark, Delaware 19713, United States. Email: legal@halloffans.net (legal notices) or support@halloffans.net (account support).